FAQs

WHAT IS INCLUDED IN MY SESSION?

  • Pre-session consultation with your photographer to plan details for a successful session.
  • Post-session custom image preparation with attention to each image.
  • An optional online sneak preview of 1-2 images shared before your purchasing appointment.
  • Approximately 30-35 images presented to you in a beautiful slide show presentation during your purchasing appointment.
  • A scheduled 1-hour purchasing appointment where we walk you through the ordering process and help you create custom artwork out of your favorite portraits.
  • Optional online ordering gallery hosted for 24-hrs after your purchasing appointment.

RESCHEDULE MY SESSION

Since we book so far in advance, all appointments (including consultations) with Visual Impressions Photography must be rescheduled with at least 48 hrs. notice. If a session is rescheduled for more than 1 month from the original date, the new session is subject to the prices listed at the time of the rescheduling. Please ask for an updated price list. Purchasing appointments must be rescheduled within 2 weeks of the original date.

BRINGING EXTRAS TO MY SESSION

Please only bring the people that will be photographed to the session. This is especially important with pets and kids, as the photographer will need their full attention on her rather than looking at other members of the family. Also please do not bring your own camera, camcorder, or recording device to the session. Please note that the use of cameras (still and video) other than the photographer’s is prohibited during your session.

ORDERING ART FROM MY SESSION

Your full gallery will be available approximately 2-3 weeks after your session and will be presented to you during your purchasing appointment. During your purchasing appointment you will make your portrait selection and place your order. An optional 24-hour online shopping gallery may be activated at the end of your purchasing appointment if necessary.

CARING FOR MY PORTRAITS

Handle your portraits with extreme care. Damage incurred as a result of improper handling, framing or hanging is the responsibility of the client. Wall art must be picked up at the studio.

PORTRAIT RETOUCHING

Any retouching beyond the basic retouching we automatically do will be charged a fee of $45 per hour. This includes braces, regrettable wardrobe choice, color changing, slimming, head swapping, wrinkle removal, bra straps, hair retouching, teeth whitening, etc.

REPRINTS

All ordered images will be kept on file for 1 year after your initial order. All images that are not ordered will be kept on file for 6 weeks only. You are welcome to place a re-print order from the images you originally purchased.

ALL SALES ARE FINAL

Due to the nature of custom photography, all sales are final and non-refundable.

SHIPPING

It is recommended that all orders be picked up at the studio. Visual Impressions Photography is not responsible for any damage incurred to a product once it leaves the studio, including transportation home and any shipping methods. Visual Impressions Photography is not responsible for and will not replace items lost or damaged during shipping, returned by the carrier or lost/stolen after delivery confirmation.

PRICING

 All clients receive the pricing currently listed at the time their session fee is submitted or session rescheduled.

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